Shipping policy

COFFEE BEBOP SHIPPING POLICY

1. Shipping Methods and Costs

  • We offer flat-rate shipping within Australia for a standard fee of $10 AUD and $15 for express delivery.

  • Free shipping is available for orders over $70 AUD.

  • Free Wednesday Local Delivery is available for selected postcodes in the Adelaide, Adelaide Hills and Murray Bridge areas during our weekly delivery run. Eligible local customers will see the free delivery option at checkout. 

  • All interstate orders are shipped via Australia Post or reputable couriers and include tracking information.

2. Order Processing

  • Coffee Bebop is a small-batch roaster and roasts every Tuesday to ensure our coffee is as fresh as possible.

  • Orders are typically processed and dispatched within 1-2 business days (excluding public holidays).

  • Local delivery orders are delivered on Wednesdays, with a Tuesday 4:00pm cut-off to be included in that week's delivery run.

  • Once your order is dispatched, you will receive a confirmation email with tracking details.

  • As we are a small operation, there may occasionally be delays in order processing or stock levels on hand. Customers will always be notified via the email address provided during checkout if this should be the case.

3. Estimated Delivery Times

  • Delivery within metropolitan areas: 2-5 business days.

  • Delivery to regional areas: 3-7 business days.

  • Please note that these are estimates and may vary due to external factors beyond our control.

  • COFFEE BEBOP accepts no responsibility for delays caused by third party carriers. 

4. Subscription Shipping

  • Subscription orders will follow the same roasting and dispatch policy as regular orders.

  • Deliveries are available every 2, 3 or 4 weeks.

  • Standard and Express shipping rates apply.

  • Eligible local subscribers can select Free Local Delivery where eligible.

5. Incorrect Shipping Details

  • Please ensure your shipping information is accurate at checkout. COFFEE BEBOP is not responsible for packages lost due to incorrect shipping details provided by the customer.

6. Delayed or Lost Packages

  • If your order is significantly delayed or lost, please contact us at hello@coffeebebop.com.au. We will work with the carrier to resolve the issue.

7. International Shipping

  • Currently, we only ship within Australia. We do not offer international shipping at this time.

Thank you for choosing COFFEE BEBOP.Â